Frequently Asked Questions

We’re here to help make your experience smooth, uplifting, and worry‑free.

Ordering & Shipping

• How long does shipping take?
• Do you offer expedited shipping?
• How much is shipping?

Product Details & Care

• What materials do you use?
• How do I care for my décor piece?
• Are your products handmade?

Returns & Exchanges

• What is your return policy?
• What if my item arrives damaged?
• Can I exchange an item?

Custom Orders

• Do you offer custom pieces?
• How long do custom orders take?
• Are custom orders returnable?